Shipping policy
At Nuvzaro Store, we want your order to reach you safely and on time. Below you’ll find everything you need to know about our shipping and delivery process.
📦 Order Processing
After you place an order, our team will carefully prepare and pack your items.
Orders are usually processed within [1–3 business days]. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation with tracking information, when available.
🚚 Delivery Time
Shipping Method Estimated Delivery
Standard Delivery 7–12business days
Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, holidays, customs, or circumstances outside our control.
💰 Shipping Charges
Shipping fees are calculated based on your delivery location and order size and will be shown during checkout.
We also offer:
Free Shipping on orders over [Amount].
📍 Delivery Locations
We currently deliver to United States only
Some remote or restricted areas may require additional delivery time or charges.
🔎 Order Tracking
Once your order has been dispatched, you will receive your tracking information via Email
If you do not receive tracking information within 1-2 business days, please contact our customer support team.
⚠️ Delivery Delays
While we do our best to deliver your order within the estimated timeframe, unexpected delays can happen.
If your order has not arrived after the estimated delivery period, please contact us with your order number, and we will help you check its status.
🏠 Incorrect Address
Please make sure your shipping information is correct before completing your order.
If you provide an incorrect or incomplete address and the package is returned, [additional delivery charges may apply / a refund may be issued after deducting shipping costs].
📦 Damaged or Missing Items
If your package arrives damaged or an item is missing, please contact us within 24–48 hours of receiving your order.
Please send us your:
- Order number
- Photos/videos of the package
- Photos/videos of the product and damage
Our team will review the issue and provide an appropriate solution.
🌍 International Orders
International customers may be required to pay customs duties, taxes, or other fees charged by their local authorities.
These charges, if applicable, are the responsibility of the customer.
💬 Contact Us
Have a question about your delivery?
Nuvzaro Store
📧 Email: nuvzarostore@gmail.com
📱 Phone[Phone Number]
📍 Address: 3410 W Hammer Ln , Stockton, CA 95219, United States